Customer Testimonials
respect, caring, effeciency. i real like to wait and spend great timming. serving coffee, snack, entertain with tv, great waiting salon. i bought my car also great services. thank you all.
I have never had such a smooth and pleasant experience buying a car!
Jennifer in sales handled the purchase of my GX mostly by text and email. I’m super busy, so this mattered a lot to me. She kept me updated on my car’s arrival and was so incredibly nice and accommodating that I called just to make sure she was a real person! When I met her, she was just as nice in person and had everything arranged so smoothly.
Christiano in finance had all my paperwork prepared. He was quick, friendly and made that part easy ... Read More Google - Sep 26, 2026
Went in there for a complete flat on my way from school to home. Martin K was not only helpful but professional, understanding and a good person. I have gone to several different Lexi’s dealers for repairs and his service was not only great but he went above and beyond to help me in a stressful situation.
Our service writer, staff, have always impressed both Myself, and Wifee.
The staff at the Lexus dealer in Temecula always treat me with a lot of respect and are more than willing to help in any way they can. I leave feeling like I’m an important customer and my concerns matter to them. I had door guards installed and the technician took extra time to do it up to perfection.
When dropping off my card people are very attentive.
My first experience with TVL Service and they were outstanding
Great customer services. Emily is great take care my car service.
Great service from beginning up end
We couldn’t be happier with our experience at Temecula Valley Lexus! From the very beginning, everyone was incredibly accommodating and made the entire process of purchasing our new Lexus easy and enjoyable. They gave us a great price for our trade-in and kept us informed every step of the way about the status and delivery of our new vehicle.
A special thank you to Naveed, Christiano, and Ryan.They were all so friendly, professional, and genuinely helpful. They always had the answers to our questions and made us feel like we were truly valued customers.
We are absolutely thrilled ... Read More DealerRater - Sep 16, 2026
Adam C. once again performed above and beyond expectations my expectations. Adam is and has always been a consummate professional and very helpful during my consultations with him. On this particular occasion, I picked up my personal vehicle after having it serviced and noted that my garage door remote was left inside the loaner vehicle. Adam "stayed after hours" to wait for me and I observed him walk the entire lot looking inside vehicle after vehicle until he located my remote control. Thank you Adam for your professional service Adam!
Good service and nice dealership
Great Dealer. Always accommodating. They always go out of their way to help. Nice waiting area as well.
Last week we stopped in to service my car and end up buying a new car for my husband at Temecula Valley Lexus. While buying a car always takes too long for me, the excellent service we received from sales associate Rigo and service advisor Martin were well worth the wait. Both were very professional, up to date on all the new deals and tech on the ES 350H we just couldn't resist going home with a new car! Thank you Rigo and Martin for making our first time purchase at the Temecula Valley Lexus a memorable one. Rigo, ... Read More Google - Sep 14, 2026
We had a great service experience. Service work was clearly explained; we received good advice when checking in.
Great service. I loved the way I was treated from the beginning to the end. Everyone treated me like a person and not just another vehicle to work on. I also really loved the visual/audio file that was sent so that I can witness the inspection of my vehicle. That was a highlight for me.
Excellent customer service from Temecula Valley Lexus. I recently needed help locating paperwork for an accessory that was installed when I purchased my vehicle over two years ago. Tom, the president, and the team went above and beyond to track down the original records from the installer, which ultimately helped me get my warranty claim approved. I really appreciate their willingness to help even long after the original sale. This is the kind of after-sale support that makes a dealership stand out. Thank you, Tom and the Temecula Valley Lexus team!
Very professional and courteous service. Complimentary wash was a bonus. Highly recommend for service. Thank you.
Always promptly greeted by friendly - professional staff. Thank you for takin such good care of your customers. JoanZ
The best and most straight forward people here they all go out of their way to help out.
Phillip was a great help. we went in there just to look and he made us feel comfortable. the way he goes into detail about the different models and trims really helped us make a decision. Phillip gets a 10/10!
Thank you, Philip Meneses me and my wife Christine appreciate your hard work we appreciate your honesty and working hard to make our deal happen. We will continue to do business with you and Temecula Valley Lexus in the future.
My review is for Michael Franks and Mr. Garcia in the financing department! I was not sure logistically how I would be able to make the purchase of a new vehicle happen while my husband was serving overseas and I had little ones at home. Mr. Franks was extremely kind, knowledgeable, and worked with me to get me in the dealership. I would highly recommend asking for him for your next purchase!
When it was time to purchase the vehicle, Mr. Garcia was amazing! With an already extremely stressful process of buying a vehicle, Mr. Garcia made it all 100 percent ... Read More Google - Sep 8, 2026
Customer service was great, staff was friendly. Philip in sales was very helpful, patient, and made the process smooth and straight forward.
Elly Hernandez has been my sales rep the past 3yrs. He had recently help me get into a new car which I am very satisfied with. I do work in SD, & the new vehicle I’m in really helps with the commute. Always making it a smooth and easy process. Thank you to Cecilio Garcia for also making it a smooth process when signing all documents and driving out with the new car. 🙏🏾
Pablo gave a good TVLexus experience
Hey Wayne, I just wanna take a few moments to say thank you so much for the time that you put in with my family. We greatly appreciate it and it really helped to put Britani’s mind at ease. Britani and My Wife have been long time Lexus loyalists and I am kind of new to the Lexus brand. However, the level of service that you provided has guaranteed that you will have us as customers as long as you are still working at Lexus. From one vet to another thank you again.
Our overall experience with Temecula Valley Lexus, and Phillip Meneses specifically, was excellent. We were treated very fairly with our trade-in vehicle and all of our questions or concerns were answered directly and honestly. We absolutely love our 2026 RX 350h SUV! Temecula Valley Lexus will be our go to dealer for all of our service needs and any future Lexus purchases! Phillip has been very responsive and helpful throughout the entire purchase process.
John was Amazing he took his time to explain everything to me answer all questions made feel very comfortable and confident with my my purchase. I love my lexus TX 500 sport. I also had a great experience with Christiano in finance he explained everything to me husband and was kind. Thank you both! We will be back and definitely recommend family and friends.
Outstanding dealership with exceptional service, friendly staff, professionalism, honesty, and a truly unforgettable car-buying experience.
I was helped by Pablo Flores as my service advisor and I was very well impressed and completely satisfied by our interaction
All inspection results were explained and provided pricing. Would recommend this dealership for any services you need for your Lexus
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We had such an amazing experience at Lexus of Temecula! After visiting another Lexus dealership where we didn’t receive the level of service we were hoping for, coming here was a completely different experience.
A HUGE thank you to Christiano Valencia, the Finance Manager, for making the purchase of my new car such a smooth and positive experience. He was professional, patient, transparent, and took the time to make sure we understood everything and felt comfortable throughout the entire process. Buying a new car is a big decision, and having someone who genuinely makes you feel taken care of ... Read More Google - Aug 30, 2026
Purchased my first car here instantly was assisted by RIGO got the keys asap fell in love with my new car got the process going right away christiano in finance quickly processed and got my keys within ten minutes thank you !
Great costumer service and the finance guy he is so awesome!! Thank you Chistiano and the vendor Rigo.
I was searching for my dream car across LA, San Diego, and Riverside counties—even considering driving out to Palm Desert. I had a strict checklist: a specific model, exact interior/exterior colors, low mileage, L-Certified status, a clean accident-free history, and a very tight budget. I was starting to think it was impossible and almost gave up, but I refused to settle. Then, I saw new inventory pop up at Lexus Temecula Valley. Jennifer reached out immediately and provided all the details and pictures. She ensured the car was prepped and ready for my visit, promising me, "I ... Read More Google - Aug 29, 2026
Thank you philip meneses for your excellent customer service we ate very happy with our TX 350
Really great service I worked with Christiano and Alex and they are really great and helpful and work really well with military giving great rates and deals I felt really secure buying my car with them.
Its always a pleasure to bring my car to Lexus Temecula.. excellent service A+ And at the end you get a nicely washed car at every service 👌 Thank you for Amazing Service
Very nice and clean interior. I like the display and snack section being available to everyone.
I had an absolutely excellent experience with Lexus of Temecula! From start to finish, the entire process was smooth, professional, and refreshingly transparent.
A special shout-out to Naveed and Tony, who were fantastic to work with. They communicated clearly throughout the entire process, answered all of my questions, and made sure I understood everything without ever feeling pressured. They worked hard to get me the best possible price and even went above and beyond by including additional accessories, which was a very pleasant surprise.
I’m extremely happy with the outcome and truly appreciate the level of service they provided. ... Read More Google - Aug 27, 2026
Those guys always give a great service and show professionalism. I have use them for the last few years they are always give the same great service. I recommend them to anyone.
We had an amazing experience at Temecula Valley Lexus purchasing our RX 350 F SPORT!
From the very beginning, Elly Hernandez was fantastic to work with. We told him exactly what we were looking for, and he not only delivered but truly went above and beyond throughout the entire process. He was knowledgeable, attentive, and made the whole experience feel easy and stress-free.
We also worked with Cecilio Garcia, the Finance Manager, and he made the finance process incredibly easy. He was professional, thorough, and made sure everything was explained clearly without making the process feel overwhelming.
Overall, we couldn’t ... Read More Google - Aug 25, 2026
I’m a first-time car buyer, and I had been searching for a very specific car for months before finally finding it at Lexus of Temecula. Amanda guided me through the entire process and was incredibly sweet, patient, and accommodating. I had a lot of questions, and she walked me through everything, let me test-drive the car multiple times, and stayed with me throughout all the paperwork. She made what could have been a stressful experience feel so easy, peaceful, and comfortable.
I had encountered salespeople at other dealerships who were overly pushy and frustrating, but Amanda was the complete ... Read More Google - Aug 24, 2026
Everyone in the service department is always welcoming. Adam is, and has always been such a helpful and a great service advisor!
The lounge is great, my little daughter always enjoys and looks forward to grabbing a snack and drink while waiting.
I was a little disappointed that the dealership is using AI Bots to schedule appointments.
I had set up a Date and Time that was confirmed in the text message and when i got to the dealership there was no appointment in the system for me for that date and time but had been put in the system ... Read More DealerRater - Aug 22, 2026
Emily takes excellent care of me. I always have a great experience. Would recommend Temecula Valley Lexus.
Thank you, Philip Meneses and Temecula Lexus for making me a great deal on my 2026 is 350 great customer service amazing experience.
Michael Franks was absolutely exceptional in helping my fiance and I get into a new RX 350. He was extremely responsive and attentive and made the entire process seamless. This was by far the best dealership experience that her or I have ever had! Will absolutely continue to do business with Temecula Valley Lexus and Michael.
thank you Philip Meneses for your great customer service I am very happy with my certified pre-owned nx 350 I had a good experience thank you again
They took me in immediately no waiting. I was provided a loaner car. The entire experience was hassle free and everyone was polite, courteous and friendly. Emily was the best.
I had a very good experience at Temecula Valley Lexus. John Cunningham was especially helpful, patient, and professional throughout the process. He took the time to answer all my questions and made everything easy and comfortable. Cristiano Valencia was also very helpful and made sure everything went smoothly. I really appreciate both of them for their time and assistance, and I would definitely recommend them.
TV Lexus had excellent customer service the moment we walked through the door. Sales Reps Wayne and Alex were dedicated and had exceptional knowledge of the GX 550 we were searching for. Unexpectedly, the model and color we were searching for became available. The deal was made in less than 30 minutes. Christiano was not only helpful but was scrupulous. These gentleman make a great team! Thank you for everything and you now have another loyal customer.
⭐️⭐️⭐️⭐️⭐️ I received 5 star service from both Elly Hernandez, Sales Associate and Christiano Valencia, Finance. Elly was professional and courtesy. He was patient in answering all our questions and very knowledgeable in explaining all the workings of the vehicle and technology. Christiano was also professional and helpful in finalizing the paperwork. He was kind and went above and beyond to offer us a great deal. First time purchasing a Lexus. The overall experience was top notch.
Philip Meneses & Cristiano Valencia gracias por su gran servicio muy contenta con mi lexus thank for everything
Great customer service experience! We contacted the dealership to inquire about the availability of their used cars before visiting. Upon arrival, Philip had the cars we were interested in lined up in the parking lot and ready for a test drive. An issue we’ve come across a lot in dealerships is that we feel a lot of pressure — Philip was not that kind of guy. He made us feel comfortable throughout the entire process, from our initial phone call to selling us our car. He is an incredibly patient and warm person. He stayed significantly past business hours to ... Read More DealerRater - Aug 13, 2026
My husband and I had a GREAT experience at Temecula Lexus. This was our first Lexus purchase. We needed a bigger car for our family of 5. Elly, our salesman, was so patient and kind! He was very knowledgeable and answered every question we had without hesitation. He pulled a few cars for us without problem and the car I ended up choosing was one he suggested. The process was very smooth. Christiano in finance was a huge help and very transparent with everything happening, every step of the way. We were very satisfied with our leasing terms. It was our 10 ... Read More Google - Aug 12, 2026
We purchased our “Lexi” hybrid here last October, 2025. She’s been a great addition to our family 🙂 Michael Beckham was our sales person who was professional and helpful as are all the staff. Happy to recommend this facility if you are considering looking at the beautiful Lexus line.
One word always " EXCELLENT "
Thank you Jonathan and Philip great customer service we are very happy with our purchase.
Fantastic service and follow up!!
Great work! Fast and easy!!
My husband and I had a great experience at the Temecula Valley Lexus dealership. The building itself was beautifully redone, clean, and had great refreshments while we waited. It really added to the great experience we had. We were greeted and helped right away. Jonathan helped us with the purchase of our new family car. He was very informed on the car itself and made sure we knew all of the differences between the two available models. The whole process was smooth for us. If we ever need assistance with the purchase of a car we will be returning here!
Jennifer and Spenser in sales went above and beyond to work out a deal for my wife’s new car. Jennifer acting as the intermediate was very busy as we discussed different vehicles and of course pricing. I wanted a well equipped car with extra features and visibility to maximize wife’s safety. My wife was more focused on price. Jennifer and Spenser managed to bring us all together with a solid agreement. Even the finance manager was a pleasure to work with. 5 stars and very complimentary of this Temecula Lexus Dealer
If you're in need of service for your Lexus vehicle I highly recommend Alyssa White on the service drive. I've had two of my vehicles in for service with her in the past 30 days and I must say it doesn't get any better. From getting scheduled in, receiving your loaner or picking up your car after service. Temecula Valley Lexus has all these facets perfected. JJ
Professional, knowledgeable, kind and no pressure. John Cunningham, Jenna & team are extremely helpful. A meeting was setup through Costco and the Lexus team contacted me immediately. I was greeted like an old friend & treated the same. I drove the regular gas NX but my eye saw the silver NXh sport. I was urged to just drive the hybrid to feel the difference in the drive. Amazing drive difference. Never pressured but the car made up my mind. Thank you John Cunningham.
Naveed and Cecilio were so helpful and accommodating. The timing was perfect, and I was able to get my GX550 in a few days as opposed to a few months. I definitely recommend Temecula Valley Lexus. Naveed went above and beyond to help me and get me my car.
professional and friendly service. Thank you for a great job. Highly recommend. My car rental was great too
We went to Temecula Lexus to purchase an is 350 f sport. Customer service was great! Our sales team Phillip and Elle were wonderful explained everything answered all our questions. Christian in finance was great. After we were finished they bring someone to go thru the car with you and get everything dialed in. Very good service!
Called the dealership to find out if they had the tire that I needed and they had it! Drove in from Hemet and they installed the new tire and inspection my vehicle within 3 hours.
My wife and I came here with little expectations. But thanks to Temecula Valley Lexus we were able to purchase our first new luxury car! From start to finish, Rigo and Christiano were nothing but helpful and patient. They were very honest and made sure our questions were answered. Never did we feel pressured. Thank you Rigo and Christiano!
Everything was great. Emily communicated pricing, time frame and follow up. The loaner car was ready for me when I arrived.
Emily A from service did an excellent job assisting with the care of my vehicle. She checked me in quickly, kept me updated on the status of the car, and contacted me as soon as the car was ready. 5 star service.
Salesman John Cunningham is a great guy and good at what he does. He made my deal extremely easy and makes sure everything gets done and treat you with respect the entore dealership is great and pleasant to work with . Aong with the Manager Spencer they both were awesome. Thank you both 💓 🙏🏼
Exceptional customer service especially my service advisor Adam Caughron . Adam really took time addressing my concerns.
This dealer is awesome my sales man Phillip is awesome 10 out of 10 he makes sure you get the right vehicle for your needs very understanding and our finace person was awesome he help us on 4 of our purchases we are not just people we are like family there everyone is exceptional there from sales to parts,finance, and services experience it all 5 stars all the way around thanks Temecula valley lexus
I’m not one to leave reviews but the experience I had with Temecula Valley Lexus is something worth mentioning. The staff were nothing but professional, friendly and helpful. From start to finish never have I felt pressured or discouraged, in fact it was the opposite. I gotta personally thank Christiano and Rigo they were both so accommodating and patient with myself and husband. They were knowledgeable and very upfront and honest. They made sure our questions were answered and laid out every option to make sure that we were getting the best possible results. Thank you, Christiano and Rigo!
We had an amazing experience working with Amanda Perez from start to finish, she was very patient, listened to us for the car we wanted, and never pressured us for a decision. All we can say it was transparent & honest deal. Also, we had an amazing experience with Christiano, the manager. He was upfront, honest, and completely transparent about the numbers from the very beginning. There were no hidden surprises or last minute changes. We truly appreciate their integrity and professionalism. Yes definitely both, Amanda and Christiano get 5-star experience from us; highly recommend! Luis Merced & Irma Gonzalez
I had an excellent experience. Naveed and Christiano are amazing and very helpful. I’d give them a 10 were it possible. Superb dealership and staff. Thank you for being so customer oriented and focused.
I have to say the service I got from Temecula Lexus was nothing short of SPECTACULAR!!! Our service point of contact was Adam C. He was amazing start to finish and I really appreciated that he would take time to update me about my vehicle pretty regularly. My car needed a lot of maintenance and they were pretty quick with their turn around time. Thank you Adam, YOU ROCK!
worked with Naveed and Spencer on the purchase of a vehicle. The numbers had been agreed upon, financing was arranged, all required information had been provided, and we were at the point of scheduling the vehicle for pickup. The paperwork had not yet been signed, but the transaction was otherwise ready to move forward.
Before pickup, I was specifically told that the damaged rim would be repaired, the tire would be replaced, and a wheel alignment would be completed. These items were discussed directly and acknowledged in writing. I relied on those commitments when continuing with the purchase process.
After ... Read More DealerRater - Jul 31, 2026
I have had nothing but excellent service and help with the purchase of my new Lexus. Philip was knowledgeable, and extremely helpful with the purchase process. I would highly recommend Temecula Valley Lexus to my friends.
I had an amazing experience at TEMECULA LEXUS SERVICE DEPT ! From the moment I walked in, the staff was friendly and helpful. Martin Kilzi made the whole process smooth, ensuring I felt comfortable throughout. The customer service was top-notch, and I'll be returning!”
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I had an outstanding experience purchasing my Lexus, thanks to both John Cunningham and Christiano Valencia.
John went above and beyond from start to finish. He was knowledgeable, patient, and genuinely cared about making sure I found the right vehicle. He made the entire process easy, enjoyable, and never made me feel pressured.
Christiano made the financing process smooth and stress-free. He explained everything clearly, answered all of my questions, and made sure I was comfortable every step of the way.
If you’re looking to buy a Lexus, I highly recommend asking for John Cunningham and Christiano Valencia as ... Read More Google - Jul 25, 2026
Thank you to John, CC and Tom. The purchase was seamless, well priced and pleasant. John followed up with us after the purchase and made sure everything was in good order. CC helped with financing and it was no pressure, he helped us easily move forward with the transaction. In short, the purchase with Temecula Valley Lexus was a great experience. We will definitely come back or refer our friends to TVL. Thank you.
Cecilio Garcia and Jonathan Meneses were very professional and made the process fast and easy.
We could not find the color combo for the car we wanted anywhere. Temecula Lexus went above and beyond, they found the car at another dealership and reserved it for us. Not only that, since we live in San Diego, they DELIVERED the car to us. Now that is service!