Customer Testimonials
Friendly service and always helpful with loaner vehicle.
I recently had my Lexus serviced at Temecula Valley Lexus and wanted to give a special shout-out to Pablo Flores. Pablo was great to work with from start to finish. He was friendly, professional, and always kept me updated on what was happening with my vehicle. He took the time to answer my questions, explain things clearly, and was always easy to reach. It’s nice to work with someone who genuinely cares about providing good customer service, especially when dealing with a major repair. Thanks again, Pablo! I really appreciate all your help.
Very happy with the service provided and they washed my car. Yahoo
⭐⭐⭐⭐⭐ 5 Stars – Outstanding Experience at Temecula Valley Lexus!
What an absolutely amazing experience leasing our brand-new 2026 Lexus RX 350 from Temecula Valley Lexus!
A huge thank you to Philip Meneses and Spencer, the manager, for making the entire process so easy, enjoyable, and completely stress-free.
From the moment we arrived, we were treated with nothing but professionalism, courtesy, and respect. There was absolutely no pressure, no games, and no hassle. Philip took the time to show us the vehicle, answer all our questions, and make sure we were completely comfortable with our decision.
Best of all, we received a very competitive deal ... Read More Google - Nov 10, 2026
We had the pleasure last evening of purchasing a brand-new 2026 Lexus RX 350 Hybrid from Philip Manessis at Temecula Valley Lexus, and we couldn’t have asked for a better experience!
Philip is a true professional in every sense of the word! Absolutely no pressure, extremely knowledgeable, patient, and took the time to answer every single one of our questions. He made the entire buying experience enjoyable, comfortable, and stress-free.
What really stood out to us was Philip’s genuine personality. He’s not just a great salesperson, but you can tell just by talking with him that he’s a ... Read More DealerRater - Nov 10, 2026
Service was on time and professional
Spectacular service! Everything was handled really quick, first over the phone and when I went to pick up my car everything was ready. Love it love it!! Shout out to Amanda, Michael, Cecilio and the young lady that helped with all the car technology in the end. 10 stars!!
Alyssa always takes care of me! I appreciate the communication and the efficiency every time I take my car to service.
I had been looking for a silver Lexus NX for a month. When we notified Lexus in Temecula, we connected with Pierre who knew about a couple of cars which were right up my alley and on their way to their dealership. I immediately put a hold payment to save the car. I was contacted as to the progress of delivery. Negotiations went smoothly. I now have my car! Thanks, Pierre!
Decent car, but follow up after the sale was not up to Lexus standards. Do better.
I recently purchased a Lexus at the Lexus Dealership in Temecula, from Pierre Babayan, with the guidance of Cristiano Valencia, and I wanted to share how impressed I was. Pierre Babayan listened carefully to my needs, explained the options clearly, and handled all paperwork with precision. Cristiano Valencia ensured the process was smooth, answered every question, and made me feel valued. They were both genuinely kind and exhibited a passion for the Lexus brand and are clearly dedicated to ensuring customer satisfaction, which is inspiring to see. They are both a shining example of excellence in salesmanship. The car exceeded ... Read More Google - Nov 1, 2026
I love my Lexus, the best car I ever had. The service is outstanding. I especially want to thank Service Manager Adam for his professionalism, kindness, and excellent customer service. He always makes sure customers are well taken care of. It's a pleasure dealing with him.
Christiano was our finance specialist. He was great. Very detailed. Explained all of our options. Gave advice on what we needed. It is a small world. I know his father from work projects also. Was great seeing him. Naveed helped my wife find the car of her dreams, he was very patient with her and I appreciate him for that.
Naveed was excellent, he wasn’t pushy and was patient with me. He made sure I left with the perfect car for me. Very happy and satisfied with his service!! Christiano helped with the finance part and he was very detailed and made sure we understood every option available and what fit best for our needs. They’re both great and definitely coming back to them for our next vehicle!!
Everything was very professional from start to finish! I love my car and the service with Lexus is amazing.
Great experience. Friendly staff. Excellent service. Will recommend to family and friends. Thank you, TV Lexus.
We just recently found our dream car here! It was a 2021 Toyota Highlander hybrid. From the very first call I spoke with Nina who was very nice, and helpful. I called just to inquire if it was still available. Next, I spoke to Johnathen who was very kind, and knowledgeable. Throughout the whole process he was communicating efficiently, and was reasonable and patient, and polite. We also dealt with Armando in finance and he was amazing as well. When we test drove it on a Saturday night my son explored while I talked numbers. He made so many instant friends ... Read More Google - Oct 29, 2026
My car buying experience was truly enjoyable. This is a very professional dealership with excellent customer service. The sales team was incredibly patient and made the entire process a great experience. A special thanks to Amanda, who was especially helpful and took the time to address many of my questions and concerns. I really appreciate her professionalism, patience. If we decide to purchase another Lexus in the future, I would definitely come back to this dealership.
Service department kept me updated and informed me of additional options that vehicle needed. I have previously waited at dealership and waiting area is comfortable and accomodating. No pressure for additional work that was recommended. Service writer kept me informed as well as texts sent from service department as to progress of work being done on my car.
Ask for Wayne Bosley!
I initially walked in just to do some research, but Wayne sold me on himself and Lexus. Now I can’t imagine working with anyone else. No pressure, great communication, and he was transparent through the entire process. No shady games like I typically encounter at dealerships.
The finance manager experience was about what you’d expect at a dealership. They tried to sell me on the various protection plans, but didn’t push too hard after I said no. He got me through the paperwork pretty quickly, and then I was off in my new ... Read More Google - Oct 21, 2026
We worked with Amanda and Christiano. Both were very professional and helpful in our purchase! We highly recommend them for anyone who is interested.
One of the best car buying experiences we've ever had. We went in to service our 2022 IS 350 and ended up with a 2026 IS 350. It was a two week process because the car was being delivered from Japan. And, let me tell you it was well worth the wait. John Cunningham (Sales) and Christiano Valencia (Finance Manager) went above and beyond the call of service. They both were transparent and weren't trying to upsell. Don't waste your time anywhere else. Go to Temecula Valley Lexus because you deserve the Best!
Welcoming, clean, great atmosphere, great service, beautiful cars, amazing customer service and very informative on the car i was buying
Amazing service. Quick and easy check in. Loaner great. Exceptional service.
Joel assisted us with the sale on our new Lexus, we drove several models, Joel was very patient and knowledgeable, Christiano assisted us with the closing of documents, he is very friendly and professional, I highly recommend Temecula Valley Lexus, we are happy with our new car
Always a pleasure to see Philip mensese and Emily Atkinson. They have always been attentive
Temecula Valley Lexus service department and dealership is top-notch the luxurious surroundings, free goodies, and drink and nice people. You know it must be good if I drive from San Diego all the way to Temecula to have my car serviced, Keep up the good work!
Elly was awesome to work with at Temecula Lexus! He stayed late to help us get a great deal and never made us feel rushed or pressured. Since it was already
late and my parents are older, he even took the time to meet with us the next day and walk us through all the features and specs of the car with great attention to detail, which we really appreciated. He genuinely went out of his way to make sure we had a great experience from start to finish. We couldn’t be happier with our purchase and are so ... Read More Google - Oct 14, 2026
This dealership provides an ideal environment in which to purchase a vehicle. Their staff is knowledgeable and extremely friendly.
This dealership definitely has your best interest in mind. We just went in for your first service and it felt just like the day we bought our TX, it was great! After speaking with one of the sales associates, we plan to upgrade to the LX in a few years. Thank you TV Lexus, for just being great to your customers!
Go to Wayne! Great sales man experience, got me into my dream car with out a hassle over all an amazing experience will come again to buy my family suv and recommend this delaership to purchase
Mr Rios is very helpful and he is very knowledgeable of job.
Great service department. Great communication. Martin is great at keeping you informed of your vehicle’s service.
Thank you philip Meneses for your patience and great customer service we had a great experience with you and finanance department thank you again.highly recommend Philip for a transparent transaction.
Emily was ex exceptional. Knowledgeable and very courteous. I would definitely recommend to friends and family. 5star service.
I did a walk-in and they took me in and got me in and out within the time limit that they told me and let me know what was going on with my vehicle. I was very happy.
My husband and I recently purchased a brand new 2026 RZ350E Premium from Temecula Valley Lexus and could not have asked for a smoother car buying experience. We had been eyeing this car for months now and the team at Temecula Valley Lexus came through. Elly and Edward were our sales advisors - Elly went above and beyond to secure us our dream car, communicating efficiently and answering all of our questions in a timely manner. Edward took his time with helping us learn all the technology of the car and made sure we left feeling confident and happy. Christiano, ... Read More Google - Oct 8, 2026
Its a pleasant experience, the service coordinator Adam was courteous and polite, knowledgeable and explain well what is going on about the repair. They loaned us a courtesy car to use while awaiting long hours on battery diagnostic and replacement. Time looks reasonable for the repair and waiting time is not bad. Yes, i recommend to anybody the Temecula Valley Lexus to take care of yours. You will not regret and have peace of mind.
Alex and Christiano made our car buying experience smooth and easy. Great customer service. Definitely would recommend them to family and friends. Thank you for your attention and great service.
Elly went above and beyond to help me find and purchase exactly the Lexus I wanted. He was incredibly patient, caring, professional, and helpful throughout the entire process. Even after my vehicle was delivered to Arizona, he continued to take great care of me and helped with every concern I had. I truly appreciate everything Elly has done for me. He made my dream of owning the perfect Lexus come true. Thank you so much, Elly, for your outstanding 5-star service!
Alex and Christiano at Lexus Temecula were attentive, knowledgeable, straightforward, and exceeded my expectations after other dealerships gave me the runaround. I truly appreciate their excellent customer service and look forward to referring family and friends because I know they’ll be well taken care of.
John and his colleagues were Amazing at Temecula Valley Lexus. I’ve purchased several vehicles and I’ve never felt this good buying a car. They made me feel comfortable, as ease and stress free. I recommend Temecula Valley Lexus if you want the best car buying experience.
Small dealer with limited options on the sales lot... not many great used cars... what's advertised is often not on the lot...Visited this Lexus three different times for three different cars but all of them were not on the lot when I arrived... maybe they were sold before I arrived...or they could be ghost advertisements to lure buyers into the dealers....The staff members seem relaxed and nice...I'm sure they are good people too...
Very Professional, Courteous and Excellent Customer' Service. Job request done in timeframe given.
The service here is always professional from the person that greets you outside to the person that assists you. It’s always clean and the snacks beverages are a nice touch as well. Everyone I see is representing the company well.
Very customer focused & helpful in explaining auto functionality in a way I could understand & use
Thank you philip Meneses and Ryan smith for helping my mom and dad.they love the NX350.
Phillip and Ryan were great, very courteous. They almost got me exactly what I asked for.
We had such a great experience buying my Lexus, and a big part of that was Wayne. He was genuinely kind, patient, and easy to work with. We/I never felt pressured, and he made the whole process feel comfortable and straightforward, especially that is is my first ever car purchase experience. Wayne and Christiano were the ones that helped me/us through the end. Every single detail was explained well and everything was honored on paper. We really appreciate Wayne and Christiano for taking such good care of us and would definitely recommend them to anyone looking for a ... Read More Google - Oct 2, 2026
⭐⭐⭐⭐⭐ Outstanding service at Temecula Valley Lexus! We brought our 2025 Lexus NX in for its 40,000-mile service, and the entire experience was excellent from start to finish. They provided us with a loaner vehicle, which made the process incredibly convenient, and we were kept up to date throughout the service via text messages. Communication was clear and timely, the service was professional, and everything was handled smoothly. This is exactly the level of customer service you expect from Lexus. We’ll definitely continue bringing our NX to Temecula Valley Lexus for future service. Highly recommended!
As a first time buyer, Philip made it very easy for me to purchase my first vehicle. He was very friendly and helpful. He made the whole process easy.
I recently purchased my NX 350 at a different dealership and didn't get all the proper knowledge about the features, Wayne was super helpful, patient and friendly, he is very knowledgeable and helped me so much. I am so grateful.
Moved from San Diego to Riverside in 2022. We have been to other Lexus dealers in El Cajon, Escondido, and Carlsbad. We’re always open to changes however when Escondido & Carlsbad changed ownership, their treatments with customers turned from good to bad. We then decided to start going to Temecula Valley recently. And so far we give them a 5 star rating. They always have friendly customer service and communicates well with us. Thank you TVL, looking forward for continuous good dealings. -Virginia P.-
respect, caring, effeciency. i real like to wait and spend great timming. serving coffee, snack, entertain with tv, great waiting salon. i bought my car also great services. thank you all.
I have never had such a smooth and pleasant experience buying a car!
Jennifer in sales handled the purchase of my GX mostly by text and email. I’m super busy, so this mattered a lot to me. She kept me updated on my car’s arrival and was so incredibly nice and accommodating that I called just to make sure she was a real person! When I met her, she was just as nice in person and had everything arranged so smoothly.
Christiano in finance had all my paperwork prepared. He was quick, friendly and made that part easy ... Read More Google - Sep 26, 2026
Went in there for a complete flat on my way from school to home. Martin K was not only helpful but professional, understanding and a good person. I have gone to several different Lexi’s dealers for repairs and his service was not only great but he went above and beyond to help me in a stressful situation.
Our service writer, staff, have always impressed both Myself, and Wifee.
We couldn’t be happier with our experience at Temecula Valley Lexus! From the very beginning, everyone was incredibly accommodating and made the entire process of purchasing our new Lexus easy and enjoyable. They gave us a great price for our trade-in and kept us informed every step of the way about the status and delivery of our new vehicle.
A special thank you to Naveed, Christiano, and Ryan.They were all so friendly, professional, and genuinely helpful. They always had the answers to our questions and made us feel like we were truly valued customers.
We are absolutely thrilled ... Read More DealerRater - Sep 16, 2026
Adam C. once again performed above and beyond expectations my expectations. Adam is and has always been a consummate professional and very helpful during my consultations with him. On this particular occasion, I picked up my personal vehicle after having it serviced and noted that my garage door remote was left inside the loaner vehicle. Adam "stayed after hours" to wait for me and I observed him walk the entire lot looking inside vehicle after vehicle until he located my remote control. Thank you Adam for your professional service Adam!
Great Dealer. Always accommodating. They always go out of their way to help. Nice waiting area as well.
We had a great service experience. Service work was clearly explained; we received good advice when checking in.
Very professional and courteous service. Complimentary wash was a bonus. Highly recommend for service. Thank you.
The best and most straight forward people here they all go out of their way to help out.
Phillip was a great help. we went in there just to look and he made us feel comfortable. the way he goes into detail about the different models and trims really helped us make a decision. Phillip gets a 10/10!
Customer service was great, staff was friendly. Philip in sales was very helpful, patient, and made the process smooth and straight forward.
Outstanding dealership with exceptional service, friendly staff, professionalism, honesty, and a truly unforgettable car-buying experience.
I was helped by Pablo Flores as my service advisor and I was very well impressed and completely satisfied by our interaction
Thank you philip meneses for your excellent customer service we ate very happy with our TX 350
Very nice and clean interior. I like the display and snack section being available to everyone.
Those guys always give a great service and show professionalism. I have use them for the last few years they are always give the same great service. I recommend them to anyone.
Everyone in the service department is always welcoming. Adam is, and has always been such a helpful and a great service advisor!
The lounge is great, my little daughter always enjoys and looks forward to grabbing a snack and drink while waiting.
I was a little disappointed that the dealership is using AI Bots to schedule appointments.
I had set up a Date and Time that was confirmed in the text message and when i got to the dealership there was no appointment in the system for me for that date and time but had been put in the system ... Read More DealerRater - Aug 22, 2026
Thank you, Philip Meneses and Temecula Lexus for making me a great deal on my 2026 is 350 great customer service amazing experience.
thank you Philip Meneses for your great customer service I am very happy with my certified pre-owned nx 350 I had a good experience thank you again
TV Lexus had excellent customer service the moment we walked through the door. Sales Reps Wayne and Alex were dedicated and had exceptional knowledge of the GX 550 we were searching for. Unexpectedly, the model and color we were searching for became available. The deal was made in less than 30 minutes. Christiano was not only helpful but was scrupulous. These gentleman make a great team! Thank you for everything and you now have another loyal customer.
Philip Meneses & Cristiano Valencia gracias por su gran servicio muy contenta con mi lexus thank for everything
Great customer service experience! We contacted the dealership to inquire about the availability of their used cars before visiting. Upon arrival, Philip had the cars we were interested in lined up in the parking lot and ready for a test drive. An issue we’ve come across a lot in dealerships is that we feel a lot of pressure — Philip was not that kind of guy. He made us feel comfortable throughout the entire process, from our initial phone call to selling us our car. He is an incredibly patient and warm person. He stayed significantly past business hours to ... Read More DealerRater - Aug 13, 2026
Thank you Jonathan and Philip great customer service we are very happy with our purchase.
Professional, knowledgeable, kind and no pressure. John Cunningham, Jenna & team are extremely helpful. A meeting was setup through Costco and the Lexus team contacted me immediately. I was greeted like an old friend & treated the same. I drove the regular gas NX but my eye saw the silver NXh sport. I was urged to just drive the hybrid to feel the difference in the drive. Amazing drive difference. Never pressured but the car made up my mind. Thank you John Cunningham.
professional and friendly service. Thank you for a great job. Highly recommend. My car rental was great too
I don’t normally leave reviews! But I called the dealership for an advertised used vehicle they have in stock, it’s been 2 weeks now talked pretty much to all sales persons including managers to test drive the car but I keep hearing lots of excuses or getting ignored …..I don’t get it ….if you posted it how come it’s not ready it’s really simple you have it or you don’t! I feel I’m buying a car off Facebook marketplace or offer up! After the post I get a call from manager saying they discovered ... Read More Google - Aug 6, 2026
We went to Temecula Lexus to purchase an is 350 f sport. Customer service was great! Our sales team Phillip and Elle were wonderful explained everything answered all our questions. Christian in finance was great. After we were finished they bring someone to go thru the car with you and get everything dialed in. Very good service!
I recently visited Temecula Valley Lexus to purchase my next vehicle, and I want to share an honest account of my experience. Wayne has attempted to help me with three Lexus vehicle purchases in the last 18 months, and every time he has gone above and beyond. This visit was no different — he genuinely fought to get me the best deal possible and consistently had my best interests in mind.
Unfortunately, management wasn’t willing to make the numbers work, even though the exact same vehicle(s) were available elsewhere at a better price. Because of that, I ultimately purchased the ... Read More Google - Aug 5, 2026
Everything was great. Emily communicated pricing, time frame and follow up. The loaner car was ready for me when I arrived.
Exceptional customer service especially my service advisor Adam Caughron . Adam really took time addressing my concerns.
This dealer is awesome my sales man Phillip is awesome 10 out of 10 he makes sure you get the right vehicle for your needs very understanding and our finace person was awesome he help us on 4 of our purchases we are not just people we are like family there everyone is exceptional there from sales to parts,finance, and services experience it all 5 stars all the way around thanks Temecula valley lexus
worked with Naveed and Spencer on the purchase of a vehicle. The numbers had been agreed upon, financing was arranged, all required information had been provided, and we were at the point of scheduling the vehicle for pickup. The paperwork had not yet been signed, but the transaction was otherwise ready to move forward.
Before pickup, I was specifically told that the damaged rim would be repaired, the tire would be replaced, and a wheel alignment would be completed. These items were discussed directly and acknowledged in writing. I relied on those commitments when continuing with the purchase process.
After ... Read More DealerRater - Jul 31, 2026
I have had nothing but excellent service and help with the purchase of my new Lexus. Philip was knowledgeable, and extremely helpful with the purchase process. I would highly recommend Temecula Valley Lexus to my friends.
I had a very disappointing experience with this dealership. I brought my Lexus in for an oil change and inspection, and I was told that my spark plugs had also been replaced. Unfortunately, after moving to a new city, I took my car to another Lexus dealership for service and was informed that the spark plugs had never been replaced. They ended up performing the service that I had previously been told was already completed.
This was extremely frustrating because I trusted that the work I paid for had been done. It’s concerning to think a customer could be ... Read More Google - Jul 24, 2026
Thank you to John, CC and Tom. The purchase was seamless, well priced and pleasant. John followed up with us after the purchase and made sure everything was in good order. CC helped with financing and it was no pressure, he helped us easily move forward with the transaction. In short, the purchase with Temecula Valley Lexus was a great experience. We will definitely come back or refer our friends to TVL. Thank you.
Phillip is a pleasure to work with, he is knowledgeable and attentive. We are return customers due to the great experience with him the first time around.
Gracias Philip Meneses muy bonito trato al cliente muy profesional como explica todo estoy muy contenta con mi compra